I am experiencing technical issues with the Vent app, what should I do?

Modified on Mon, 19 Jun, 2023 at 4:23 PM

We are really sorry to hear this and keen to understand the issue so we can get this resolved for you. 

Please first of all ensure you are running the latest version of Vent - we regularly update the app with bug fixes which will hopefully solve your issue!

If this doesn’t do the trick, please let us know and provide our support desk with the below information:

- The make and model of your phone
- Your Phones Operating System
- What steps you we can follow to reproduce the issue
- Any error messages
- Any screen shots or recordings

 

We will get back to you asap!

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